Configuring your allow-list for Elucidat

 

Overview

This document provides guidance for configuring your domain allow-list to ensure optimal functionality of Elucidat services. All Elucidat services operate under the *.elucidat.com domain structure, with additional required services hosted on separate domains.

 

Recommended configuration approach

Here is our recommended method for configuring your allow-list.

 

1. Primary domain configuration

Configure your security controls to allow all traffic to and from*.elucidat.com.

This allows services from the following categories (for more information, see Domain list)

  • Core services for Authors
  • Micro-sites for specific authoring tasks
  • Services for learners

 

2. Additional required services

To ensure full functionality, domains in the Additional services category must also be permitted. See the Domain list for more information.

 

 

Domain list

This table shows a list of all individual domains.

CategoryDomainPurpose
Core services for authors
 app.elucidat.comPrimary address of the Elucidat Author platform
create.elucidat.comPrimary address of the Elucidat Create platform
preview.elucidat.comContent preview for authors
upload.elucidat.comFile upload and media management
login.elucidat.comElucidat log in landing page
id.elucidat.comAuthentication and identity management
Micro-sites for specific authoring tasks
 teams.elucidat.comTeam collaboration and management portal
projects.elucidat.comProject library
accelerator.elucidat.comTemplates and quick start tool
Services for learners
 learning.elucidat.comPrimary address for online learning content
api.elucidat.comPrimary address for tracking learner data
gateway.elucidat.comFront facing service to manage traffic to our backend services
learner-gateway.elucidat.comAs above, but only used for some older courses
learner-identity.elucidat.comLearner authentication
Additional services
Pixabaypixabay.comUse of stock asset library
SimpleLocalizecdn.simplelocalize.ioApp localisation

 

Important notes

Here is some important information you should keep in mind.

  • Domain Updates: Domain configurations are subject to change as services evolve. We recommend reviewing this documentation regularly.
  • Wildcards: Where possible, use wildcard patterns (e.g., *.elucidat.com) to ensure coverage of new subdomains.
  • Troubleshooting:
    • If you experience service disruptions, verify allow-list configurations
    • Check regularly for recent domain changes or additions
    • Contact Elucidat Support with any questions or issues
Was this article helpful?
0 out of 0 found this helpful

Articles in this section

See more
Request support
Access support that’s tailored to you by getting in touch with our Support Team.
Send us feedback
Do you have a new feature request, or want to tell us about something that works well (or not so well) for you? Get in touch!